General

• Is it possible to create custom products?
• The voltage specification of the UL certified product is 115V, but can it not be used in areas of the United States where the power supply voltage is 120V?
• I am using a motor with a gear head. Does it need to be lubricated?
• How do I get my Order Status?
• How do I track my order?
• How do I modify an existing order?
• Where can I find pricing and lead information?
• How much are shipping costs?
• What shipping options are available?
• Can I "will-call/pick up" my order at the Illinois or California location once it is ready?
• How can I expedite an order?
• What payment options are available?
• How do I place the order if the item is unavailable online?