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  • αSTEP Step-Servo
  • Stepper Motors
  • Speed Control Motors
  • Linear / Rotary Actuators
  • AC Gearmotors
  • Industrial Robots
  • Cooling Fans
  • Controllers / Drivers
  • Software
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  • General
  • Servo
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      1. FAQ / KnowledgeBase
      2. General
      • αSTEP Step-Servo
      • Stepper Motors
      • Speed Control Motors
      • Linear / Rotary Actuators
      • AC Gearmotors
      • Industrial Robots
      • Cooling Fans
      • Controllers / Drivers
      • Software
      • Networking
      • General
      • Servo

      General

      • Is it possible to create custom products?
      • The voltage specification of the UL certified product is 115V, but can it not be used in areas of the United States where the power supply voltage is 120V?
      • I am using a motor with a gear head. Does it need to be lubricated?
      • How do I get my Order Status?
      • How do I track my order?
      • How do I modify an existing order?
      • Where can I find pricing and lead information?
      • How much are shipping costs?
      • What shipping options are available?
      • Can I "will-call/pick up" my order at the Illinois or California location once it is ready?
      • How can I expedite an order?
      • What payment options are available?
      • How do I place the order if the item is unavailable online?
      • Do voltage fluctuations in the input power supply affect motor operation?
      • Is there a way to reduce vibration during rotation?
      Oriental Motor U.S.A. Corp FAQ / KnowledgeBase
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