General
- Is it possible to create custom products?
- The voltage specification of the UL certified product is 115V, but can it not be used in areas of the United States where the power supply voltage is 120V?
- I am using a motor with a gear head. Does it need to be lubricated?
- How do I get my Order Status?
- How do I track my order?
- How do I modify an existing order?
- Where can I find pricing and lead information?
- How much are shipping costs?
- What shipping options are available?
- Can I "will-call/pick up" my order at the Illinois or California location once it is ready?
- How can I expedite an order?
- What payment options are available?
- How do I place the order if the item is unavailable online?
- Do voltage fluctuations in the input power supply affect motor operation?
- Is there a way to reduce vibration during rotation?
- I would like to secure the cable coming out of the motor. What should be the bending radius?
- Is it okay to crimp with a general-purpose manual crimping tool I have on hand, rather than the dedicated manual crimping tool recommended in the catalog?
- I am using a motor with a load attached directly to the output shaft facing upwards. What should I be careful of in this case?
- Is it okay to post-process the motor shaft?
- I bought the same motor and gearhead as before, but the noise it makes when running seems louder than the motor I was using before. What could be the reason?
- Motors and drivers are equipped with protective earth terminals (PE: Protective Earth). What is the function of such terminals?
- I want to use a motor as a moving part. Is it okay to put the connection cable in the cable holder?